Return Policy
Mutt Bar Warranty and Return Policy
IMPORTANT: This bar is cast iron and should NOT be dropped.
Accordingly, the Mutt Bar's *Lifetime Warranty will not apply to any bar that has been damaged due to negligent or faulty use, alteration, maintenance, storage, or handling by the user.
Returns must be unworn, in the state you received them, and in the original packaging.
FAQ
How long do I have to make a return?
-
You may return an unused item in new condition within 30 days of purchase.
Do I need the original packaging?
-
All items must include original packaging.
What if I want to return the item after using it?
-
We are unable to accept returns for used merchandise. You may return an unused item in new condition within 30 days of purchase.
Will I be charged for return shipping?
-
Yes, customers will be responsible for return shipping.
What if the item I received is defective?
-
For defective items please email sales@muttbar.com to ensure you get the best service.
How long will it take to receive my refund?
-
Please allow 7 days for your return to be processed or an exchange to be sent.
*Lifetime Warranty: covers manufacturing defects in materials and workmanship, regardless of the age of the product, but it does not cover normal wear and tear. Wear and tear is damage that naturally and inevitably occurs as a result of normal use.
© 2020 Mutt LLC.
Follow